reputation (stylized in all lowercase) is Taylor’s sixth studio album. Released on November 10, 2017 after a period of highly publicized disputes and immense media and internet scrutiny, reputation is regarded as Taylor’s comeback album by critics and fans alike, seeing her “claim her narrative”. It debuted at No. 1 on the Billboard 200 Albums chart, having sold 1.28 million copies that week, more than the other 199 listed albums combined.
After the West–Kardashian controversy, critics regarded Taylor as “fake” and “calculating”, a conclusion that surmounted after years of what they saw as a deliberate maneuver to carefully cultivate her public image. Her once-reputation as “America’s Sweetheart”, attributed to her down-to-earth and positive image when she was a teenager, began to fade. The tumultuous events made her the subject of the online #TaylorSwiftIsOverParty hashtag, where her detractors denounced her as a “snake”. A “Rest in peace Taylor Smith” memorial mural went viral. Later that year, Taylor chose not to make an endorsement in the 2016 US presidential election, which definitely didn’t help. Severly depressed, Taylor became increasingly reticent on social media despite a large following.
Taylor started recording reputation in Nashville in September, 2016. She decided to work with two production teams: one with Jack Antonoff, and the other with Max Martin and Shellback; she had worked with all three on 1989. By engaging a smaller production group this time around, she envisioned that the album would be more coherent but still “versatile enough”:
As Taylor wanted to record the album in secrecy, Jack kept his studio computer offline to prevent a possible internet leak, and deleted the recording trials once the mixing and mastering finalized.
Taylor said that reputation‘s tracks have a linear timeline, beginning with how she felt when she started working on the album, and transitioning to how she felt by the time it was completed. Inspired by the fantasy series Game of Thrones, she split the album into two sides; one contains songs about vengeance and drama with a heavier production, and the other about finding love, friendship, and “something sacred throughout all the battle cries”. In that sense, reputation can also be viewed as a concept album about Taylor’s celebrity. It seems like she made the deliberate decision, at 27 years old, to abandon her previous youthful and innocent music and image. The songs here reference alcohol and sex more than any of her previous records:
Overall, Taylor has called reputation her most cathartic album, and something she had wanted to make for years and years: “After I finished it, I was like, ‘Now I can go back to writing regular songs again.'”
Perhaps for the first time in her career, Taylor decided to chase pop’s zeitgeist rather than boldly reinventing it. reputation is primarily an electropop album, with influences of many urban genres, most prominently hip hop, trap, and R&B. The actual sonic construction of the record is extremely of its time, in that it’s split almost evenly between Max Martin’s long-reigning maximalist pop machine and the thornier, more intimate work of Jack Antonoff. The vibe is clamorous, vaguely goth-y, and synthetic in a way that allows for some startling intimacy. That was Taylor’s goal:
Taylor stated that she knew very early on in the writing process that she wanted to name the album reputation, which is why she was able to construct the album based on that concept. At an intimate fan concert in 2018, hosted by AT&T in Chicago, Taylor told the crowd:
Taylor further explained that the album had a linear timeline, starting with how she felt when she started working on the album, and transitioning to how she felt by the time of its release.
The album art for reputation was photographed by Mert and Marcus in May 2017 in London. The cover features Taylor in her signature lipstick, slicked-back hair, grey sweatshirt, and choker necklace. Newspaper headlines and columns are superimposed over one side of her face, which is a mockery at media that plagued her life. The typeface used for the headlines is reminiscent of the signature font of The New York Times. Target released two 72-page magazines that contain different content, including the album in the US. They contain photos, handwritten lyrics, poetry and paintings by Taylor. The reputation Vol. 1 magazine cover was shot by Mert and Marcus. Vol. 2 was shot by Benny Horne and features Taylor in a camouflage jacket.
On August 18, 2017, Taylor blanked out all of her social media accounts, which immediately prompted media speculation on new music. In the following days, she uploaded silent, black-and-white short videos of CGI snakes onto social media, which attracted widespread press attention. Imagery of snakes was inspired by the West–Kardashian controversy and featured prominently in the album’s promotional campaign. On August 23, she announced on Instagram the title
reputation and released the cover artwork.
The lead single, “Look What You Made Me Do”, was released a day later on August 24. Released after a year of hiatus from public spotlight, it is considered as one of pop music’s most memorable moments ever, bolstered by its music video, which gained over 43.2 million views during its first day on YouTube, breaking the record for the most-viewed music video within 24 hours. The single opened at No. 1 on the
Billboard Hot 100 with the biggest single-week sales and streaming figures of 2017 in the US and was Taylor’s first No. 1 on the
UK Singles Chart. Shortly after the single’s release, UPS announced a partnership with Taylor, which included
reputation-branded trucks and award-winning contests promoting the album across US cities. Other corporate tie-ins were a Ticketmaster partnership for a concert tour; an
AT&T deal for a behind-the-scenes series chronicling
the making of reputation; and a Target partnership for two deluxe album editions, each featuring an exclusive magazine with
poetry, paintings, handwritten lyrics, and behind-the-scenes photography. Taylor also collaborated with ESPN to preview the second single, “…Ready for It?”, during a college football match on September 2; it opened at No. 4 on the
Billboard Hot 100.
Prior to the album’s release, the tracks “
Gorgeous” and “
Call It What You Want” were released for download and streaming as promotional singles, and “New Year’s Day” premiered during the broadcast of an episode of ABC’s
Scandal.
reputation was finally released on digital and physical formats on November 10, 2017, by
Big Machine Records. Although the streaming provider
Spotify initially promoted the album on its playlists and commercial billboards, Taylor and her label kept the album off streaming platforms until December 1. Throughout late 2017 and early 2018, a string of other singles were released to support the album: “End Game” was released to French radio by Mercury Records on November 14, “New Year’s Day” impacted US country radio on November 27, and “
Delicate” got sent to US pop radio on March 12, 2018. The last of which was the album’s most successful radio single, peaking at No. 1 on three Billboard airplay charts:
Pop Songs,
Adult Pop Songs, and
Adult Contemporary.
reputation is easily Taylor’s most divisive album. Still, it received generally positive reviews from music critics. Many critics praised her personal lyricism and songwriting depicting vulnerability and intimacy despite the first impressions of a vindictive record. They appreciated reputation for exploring vulnerable sentiments beneath the surface of fame and celebrity. The Independent critic Roisin O’Connor and Vulture journalist Craig Jenkins both regarded the record as a showcase of Taylor’s both vindictive and vulnerable sides; the former lauded it for displaying her talents capturing emotional details “that you as a listener cannot”.
The production received mixed reviews. Slant Magazine‘s Sal Cinquemani called it a good pop album but found it blemished at times by “tired, repetitive EDM tricks”,and Pitchfork‘s Jamieson Cox lamented how Swift’s lyrical craftsmanship was overshadowed by what he deemed a conventional and unoriginal production. The Boston Globe‘s Terrence Cawley and Billboard‘s Jason Lipshutz identified some stylistics missteps but said the experiments were worthwhile and made an enjoyable listen. The Associated Press‘s Meskin Fekadu and Variety‘s Chris Willman hailed reputation as an outstanding pop album; the latter lauded the balance between Taylor’s singer-songwriter lyrical strengths and the “up-to-the-second rhythmic pop” of mainstream music.
reputation sold two million copies worldwide within one week of release. In the US, the album sold roughly 700,000 copies after one day of availability, and 1.05 million after four days. It opened at No. 1 on the US Billboard 200 with first-week figures of 1,238,000 album-equivalent units that consisted of 1,216,000 pure sales—more than any other albums on the chart that week combined. With the achievement, reputation made Taylor the first artist to have four albums each sell more than a million copies within one week since Nielsen SoundScan began tracking sales in 1991. The album spent four non-consecutive weeks at No. 1, was 2017’s best-selling album in the US, and topped the 2018 Billboard 200 Year-End chart.
reputation topped the albums charts in many European territories including Austria, the Netherlands, Norway, Portugal, Slovakia, Spain, and Switzerland. The album was certified Platinum in Austria, Belgium, Denmark, and Sweden. In the wider English-speaking world, it topped the albums charts of Australia, New Zealand, the UK, Ireland, and Canada. The record was certified Platinum or higher in the first three countries, being certified 3-times Platinum in both Australia and New Zealand. In Asia-Pacific, reputation was certified Platinum in Singapore and Gold in Japan. It sold over one million units in China as of August 2019, becoming one of the best-selling digital albums of all time there. According to the International Federation of the Phonographic Industry (IFPI), reputation was the world’s second-best-selling album of 2017, with 4.5 million copies sold.
reputation featured on several publications’ lists of the best albums of 2017, ranking on such lists by Time (No. 5), Rolling Stone (No. 7), Slant Magazine (No. 17), The Independent (No. 19), Complex (No. 26), NME (No. 31), and Spin (No. 48). On individual critics’ lists, it appeared on those by Rob Sheffield (No. 2), Jon Caramanica (No. 5), and Mikael Wood of the Los Angeles Times (unranked). On Slant Magazine‘s list of the best 2010s-decade album published in 2019, reputation ranked at No. 88.
At industry awards held in 2018, the album won an American Music Award for “Favorite Pop/Rock Album”, a Billboard Music Award for “Top Selling Album”, a Libera Award for “Independent Impact Album”, and a Japan Gold Disc Award for “Best 3 Albums (Western)”. It received nominations including an ARIA Music Award nomination for “Best International Artist”, a Billboard Music Award nomination for “Top Billboard 200 Album”, and a Juno Award nomination for “International Album of the Year”. At the 61st Annual Grammy Awards held in 2019, reputation was nominated for “Best Pop Vocal Album”. The album’s packaging and design won two awards from the American Advertising Federation.
Released amidst extreme negative press, reputation was regarded by several journalists as Taylor’s “comeback”. Retrospectively, music critics have opined that the album surpassed the initial disappointment and biased reviews and stood the test of time. Billboard journalist Andrew Unterberger in August 2019 wrote: “With a couple years’ clarity, removed from all the backlash against Swift for her perceived insincerity (and political neutrality), we can now look back on reputation for what it actually was: a very good pop album that was very successful.” Mary Siroky of Consequence observed how time proved it to be an authentic record, contrary to some initial reviews claiming otherwise and, as part of a 2022 piece titled “What Were We Thinking? 15 Times We Were Wrong”, opined that the publication’s initial review was influenced by Taylor’s negative press and its score should have been higher.
The promotional campaign of reputation, specifically Taylor’s “social media blackout” set a precedent for other pop stars to emulate. Commenting on the album rollout cycle, music scholar Jadey O’Regan remarked how Taylor used “the art of pop in the best way” for utilizing “the way she’s been stereotyped in popular culture”. Film director Jennifer Kaytin Robinson cited reputation as an inspiration for her 2022 teen comedy film Do Revenge.
Overall, reputation is a case study in pop history and a prime example on how to make a successful comeback in mainstream music.